4 Ways in Which Working With an Expert Partner Can Help GCCs Shine

by Hari Nair | January 09, 2025

India’s transition into a home of Global Capability Centres (GCCs) is now well underway with over 1,600 GCCs employing over one and a half million skilled employees. The GCC market in India is expected to expand to a staggering $110 billion by 2030, accentuating the enormous growth potential. Today, these GCCs serve as global platforms for multinational corporations focused on strategic leadership and innovation. 

In this context, GCCs increasingly acknowledge the need to work with specialist partners who can help them navigate change to maximize their potential. 

Let’s examine the four important aspects of a successful collaboration with an expert that can help GCCs grow to new heights.

  • Accelerating End-to-End Product Development

Challenge: GCCs always struggle with tight schedules. They are often hindered by resource limitations and a shortage of specialized talent. The problem is especially acute in product development. 

On average, new product development lasts 22 months. Products typically spend nearly a year in manufacturing and 3-4 months in the initial concept and design stages. 62% of respondents to a recent survey emphasized the need for quicker results, and 65% sped up development to remain competitive. 58% noted no reduction in product development pace amid economic unpredictability, with 53% developing products at an unprecedented speed (Source: Protolabs). However, resource constraints and delays hold up market entry and impact. Speed is at a premium here.

Solution: There are many reasons to work with external partners for product development, as shown below. Specifically, by partnering with a skilled external partner, GCCs gain access to end-to-end product development solutions, covering every stage from initial idea through design, creation, testing, and release. As an example, Gadgeon delivers comprehensive product engineering services to GCCs. Our proficiency in embedded hardware and software solutions accelerates the creation of cutting-edge products, propelling innovation and enabling GCCs to launch quickly. With such support, GCCs can speed up development timelines and shorten the time-to-market to achieve a competitive edge. 

offshore-product-development

Credit: IDAP Group

  • Enabling Quick and Agile Proof of Concepts (POCs)

Challenge: Developing and verifying Proof of Concepts (POCs) rapidly for GCCs presents a major hurdle. A POC—essentially a trial of a product/concept/proposal with the potential to determine whether an idea can deliver business value—often elongates the development cycle, incurs high costs, and does not guarantee actionable outcomes if not approached strategically. In fact, the recent CIO Innovation Index found that more than 78% of IT executives at global 2,000 companies reported that less than half of the POCs they conduct ever lead to production deployments. Clearly, GCCs need to effectively and efficiently execute POCs to maximize their rate of success and not waste effort.

Solution: Enhancing this process involves partnering with a proficient expert capable of swiftly crafting agile POCs by utilizing proven frameworks and methodologies. Gadgeon excels in swiftly delivering efficient and precise POCs, optimizing resource allocation, and providing insightful outcomes. Implementing a structured testing and validation protocol helps us assist GCCs in confirming a project's promise, identifying potential issues, and laying a robust groundwork for development. This agility facilitates GCCs in making informed, data-driven decisions, minimizing risks, and ensuring project success.

  • Scaling Operations With Flexibility and Efficiency

Challenge: Rapid GCC scaling presents a dual-edged opportunity, enabling expansion but requiring a delicate balance between speed, cost-effectiveness, and resource quality. This task can be daunting, especially for GCCs operating under limitations like restricted infrastructure, workforce constraints, or (as yet) untested procedures. Failure to manage scalable growth effectively results in operational stalls, diminished productivity, and subpar quality, potentially jeopardizing the GCCs' capacity to fulfill business requirements.

Solution: Partnering with an expert significantly aids GCCs in scaling without compromising flexibility and efficiency. A qualified partner like Gadgeon supplies solution sets geared towards enhancing operational scale, offering dedicated resources, robust infrastructure, and efficient processes. This setup enables GCCs to respond to market demands dynamically, utilizing available assets and sustaining quality standards without overburdening internal teams. Leveraging our expertise and experience ensures alignment with business goals, allowing for growth and operational enhancement in alignment with sustainability targets.

  • Leveraging Advanced Technologies and Domain Expertise

Challenge: The quick evolution of advanced technologies constitutes a significant hurdle for GCCs focused on innovating while preserving core domain proficiency. The rapidly shifting competitive dynamics necessitate adopting state-of-the-art solutions in fields like computer vision, AR/VR, AI, Generative AI, and ML. However, merging these tech elements into current systems, synchronizing with business goals, and navigating the learning curve can overtax internal resources, causing inefficiencies and leading to a loss of focus.

Solution: Partnering with an expert like Gadgeon grants GCCs access to cutting-edge technologies and extensive domain insights. Gadgeon can streamline workflows, integrate disparate systems, and facilitate intelligent innovation. Leveraging next-gen technologies such as computer vision, AR/VR, AI, Generative AI, and ML, Gadgeon equips GCCs to optimally foster innovation. These capabilities simplify complex processes and unlock new growth prospects, enabling GCCs to maintain agility and competitiveness in the swiftly evolving tech landscape.

Gadgeon: the Trusted Partner for GCC Success

Gadgeon has all the capabilities and technologies one could ask for from a technology partner for GCCs in the tough environment that persists nowadays. Gadgeon has been supporting clients since 2011 in areas of product engineering, IoT, embedded systems, cloud, mobile solutions, enterprise applications, and also other next-gen technologies such as computer vision, AR/VR, AI, Generative AI, and ML.

Gadgeon also provides solutions for companies in the healthcare, telecommunications, manufacturing, EV charging, and retail & e-commerce sectors, transforming concepts into viable market breakthroughs. Gadgeon sustains to deliver end-to-end product innovation, agile prototypes, and scalable operational frameworks, ensuring GCCs realize expeditious development and long-term success.

Unlike conventional service providers, Gadgeon functions more as a strategic partner, solely focused on client satisfaction at all steps of the way, offering bespoke, economically friendly solutions tailored to each phase of your venture. Ready for your Global Capability Centre (GCC) to better utilize its capacities? Reach out to Gadgeon promptly and initiate your journey today.


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