Today Businesses are combining diverse Technologies such as the Internet of Things, cloud, social media, Big Data, and Analytics to create disruptive business models. Emergence of these new technologies has thrown up big opportunities as well challenges towards application maintenance and support services. Organizations have to continue maintain and support their existing application irrespective of all challenges such as changing business practices, changing user priorities, depleted budgets and shortage of technical talent. In order to meet these challenges and support your applications, you need a reliable partner like Gadgeon.
Our best practices in application maintenance and support include us guiding our customers in following a phased Industry standard framework for Transition, Service stabilization, Service delivery, and Continuous optimization.
We have the knowledge and competencies to ensure that the customer applications are running efficiently at all times, irrespective the particular business demand. We understood and recognized that Application Maintenance is a significant element in achieving productivity and streamlining of business processes. Our application maintenance and support services cater to the following:
Our application re-engineering services help our customers to develop, re-platform, and integrate applications with agility and faster. Legacy applications are an asset to any organization, but at the same time, is a challenge to maintain. Our application re-engineering services help our customers transform legacy applications through multiple approaches making them relevant to the current technological environments along with retention of their value. We provide a wide range of application maintenance and support services for Business startups, ISVs, and Enterprises, helping them to achieve efficiency, transparency, flexibility, speed-to-market and cost savings.
Application maintenance and support services include problem detection and resolution at 2nd level; root cause analysis and application modifications, bug-fixing, testing and updating the documentation at 3rd and 4th level. Also in scope are application expansion, modification and or extension of functionality, debugging and creation of supporting applications.
The maintenance and support services include application transition through a structured process and the performing the maintenance and support activities with quality and service level agreements.
By migrating legacy applications to the cloud, you will have the scalability, flexibility, and computational power offered by Cloud computing. We support migrating your cloud application among cloud vendors or configuring for a multi-provider cloud infrastructure. We accelerate your business productivity and efficiency with an entire suite of on-premises to cloud or cloud to cloud integration services. Integrate processes, databases, and network resources to enable data flow and transactions across different systems.
Gadgeon’s Application maintenance and support services follows an industry standard (ITIL) framework with phased stages for transition, stabilization, and services delivery. These phases are powered and supported by our exhaustive program management and service enablers to ensure risk free, continuous delivery of high quality services that consistently meet all service levels (SLAs) and at the same time provides business value contributions with structured innovation and continuous optimizations and improvements.