Blogs

February 06, 2026
Modernizing Retail Operations with ServiceNow: 45% Faster IT Resolution and 35% Higher Customer Satisfaction

In today’s competitive market, many businesses focus solely on the customer, often forgetting the people who make those customer experiences possible, the emp

December 16, 2025
From ITSM to CSM: How a Telco MSP Cut Complaints by 40% using ServiceNow and Agentic AI

Imagine a service environment where issues are predicted before they occur, tickets sort themselves, and common problems are fixed automatically, all without hu

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