The Need
Our client is an innovative start-up in the hospitality industry. They wanted to develop a solution that can provide next level of user experience providing room services, news updates, automation of controls and entertainment from same device.
Impacts Delivered
- Customers can enjoy multiple services with a single sign on.
- Room Service efficiency and effectiveness has tripled with the help of voice commands
Our Solution
- A smart mirror application was designed and developed
- Which would bring the entertainment and news updates to customer on the mirror
- It also accepts Alexa voice commands from the customer for contactless and efficient room service
- Integrated YouTube skill by leveraging the Google API and Web Sockets
- Developed cloud application components to manage the hospitality services and other customer experiences.
- Provided single sign on facility with which customers can enjoy their individual subscriptions without spending more.
- Smart Mirror - Raspberry pi with additional plug-in card for microphone is used to implement smart mirror.
- Smart mirror accepts Alexa voice commands and uses the Alexa cloud to process the commands, and the results are displayed on the mirror.
- Customer Cloud/Web Application - Information specific to the user, and hotel are stored in the cloud application. Alexa cloud invokes APIs from the customer cloud application to process the command which in turn sends the response back to the smart mirror for specific actions.
Tools & Technologies
- Smart Mirror - C, Amazon voice services, WebSocket
- Customer Cloud/Web Application - AWS lambda, Node.js.
- Alexa Skill kit
System Workflow
