Multi-Level Platform (portal) Integration for an EV Charging Operation network

The Need

Our client was facing challenges in the real time monitoring and connectivity of their EV fleet charging operation. The existing system had multiple limitations such as non-availability of real-time status and locations of nearest charging point to customers, was incurring higher cost of maintenance, and challenges due to lack of integration with enterprise applications such a Payment gateway, ERP, and CRM resulting in very poor customer experience and unhappy end-customers.

Our Solution

• Connected charging stations with the back-office using an Open Standard Protocol - OCPP 1.6
• Leveraged the location data of the vehicle and the real-time charging station availability status, generated alerts via a mobile application for drivers.
• A web portal is created that allowed multi-level internal as well as external access.
• Cloud services along with Microservices based architecture enabled isolation of different services.
• A comprehensive Data lake was developed, which helped the Customers with the flexibility of accessing the information from anywhere without any hassles.
• The multi-level web portal enhanced the seamless experience to fleet owners with real time monitoring.
• A secure payment gateway integration for the multi directional transactions as part of the billing cycles.
• The integration of the charging stations with the cloud helped real-time monitoring of cost of charging and thus smoother reimbursement of billing to fleet owners.

Tools & Technologies

• Cloud services with Microservices architecture.
• Connectivity through Open Standard Protocol - OCPP 1.6
• JSON over MQTT is used to collect the real time information of the fleets
• APIs for integration to external requirements